Returns & Refunds

Returns & Refunds Policy

All items in our shop are pre-loved, vintage, and Y2K pieces sold as described and photographed. Because each piece is one-of-a-kind and gently used, we ask that you review the photos, description, and measurements carefully before purchasing. That said, we want you to love what you get — here's how returns work.

Return Eligibility

We accept returns within 7 days of delivery if an item significantly differs from its listing description or photos (for example, an undisclosed flaw, incorrect size, or major color mismatch). Items must be returned unworn, unwashed, and in the same condition they were sent, with any original tags or packaging.

Return Shipping

If an item was mis-described or sent in error, we'll cover return shipping and issue a full refund. For returns due to buyer's remorse, sizing preference, or change of mind on an accurately described item, the buyer is responsible for return shipping costs.

Final Sale Items

Items marked as final sale, clearance, or heavily discounted are not eligible for return or refund. This will always be noted clearly in the listing.

Refund Timeline

Once we receive and inspect your returned item, refunds are processed within 5-7 business days to your original payment method. You'll receive an email confirmation once your refund has been issued.

How to Start a Return

To initiate a return, email us with your order number and photos showing the issue within 7 days of delivery. We'll review your request and provide next steps.